BusinessOptix Blog

In 2020, a global retail giant, faced with declining sales and mounting costs due to economic...

No one wants more complaints. Complaints are a sign that something has gone wrong and that...

Remember when a cup of coffee cost a dollar? Well, those days are long gone. Today, a cup of joe...

Have you ever tried to make mayonnaise from scratch? It’s one of those amazing examples of culinary...

The proposition for Business Process Outsourcing (BPO) tends to ebb and flow between...

Can you solve this riddle? What is it that 81% of financial services organizations agree can offer...

Business process transformation can seem like an overwhelming task. With a focus on modern...

In Who Doesn’t Want a Crystal Ball?, we introduced you to the concept of a digital twin for your...

On any journey to process improvement, the first step is understanding your process or processes....