Process Mining: Stuck in the Mine
Imagine yourself as an explorer, an Indiana Jones or a Laura Croft, seeking out buried treasure,...
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Operational Resilience: Living in a House of Cards
Each summer, for over 200 years, groups of people throughout Catalonia come together to form...
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Improving Outcomes: Looking at Process Management Through a Human Lens
Business process management and “transformation” mean different things to different people and...
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I’m Looking at the Man in the Mirror: How Your Digital Twin Is the Key to Continuous Process Optimization
In a time of great disruption, comes the chance to capture opportunity. It may not feel like this...
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Digital Twin of an Organization: Choosing the Right Tool for the Job
Ever stared at a collection of saws, hammers, or screwdrivers in a hardware store, wondering which...
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Create a Better CX for Your Banking Customers Through Convenience and Connection
Can you solve this riddle? What is it that 81% of financial services organizations agree can offer...
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A Handy Guide to Business Process Analysis
Business process analysis provides organizations with the insights you need to improve business...
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Does Your Business Have Digital in Its DNA?
It is one thing to say you are digital and another thing to actually be digital. Digital can’t just...
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Credit Where Credit is Due
innovation noun 1: a new idea, method, or device: NOVELTY 2: the introduction of something new
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Process Mining: Long-Term Solutions, not Quick Fixes
As part of your process mining exercise, data has been pulled from multiple sources, it’s been...
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Building Your Company’s Operational Resilience Beyond a Compliance Obligation
On March 29, 2021, the FCA, the PRA and the Bank of England published their final rules and...
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An Ultimate Guide to Business Process Transformation
Business process transformation can seem like an overwhelming task. With a focus on modern...
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